Privacy Policy

Welcome to Pothik Bazar. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Billing and shipping address
• Account login information

Order Information

• Products purchased
• Order history and transaction details
• Delivery preferences and order notes

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage data, cookies, and related analytics information

We collect only the information reasonably necessary to operate our website and provide our services.

2. How We Use Your Information

We may use your information to:

• Process, confirm, and deliver orders.
• Create and manage customer accounts.
• Communicate order updates and respond to inquiries.
• Process payments and prevent fraudulent transactions.
• Improve our website, products, and customer experience.
• Send promotional offers and marketing communications where permitted.
• Comply with applicable legal and regulatory requirements.

You may opt out of promotional communications at any time.

3. Payment Information

Payments may be processed through third-party payment service providers. Your payment information is handled according to the applicable provider’s privacy and security practices.

We do not intentionally store complete payment card details on our website unless a secure, authorized payment system specifically supports such storage.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, understand website performance, and improve your shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

If we use third-party analytics, advertising, or marketing tools, those services may process information according to their own privacy policies and applicable settings.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers, including:

• Payment processors
• Courier and delivery companies
• Website hosting and technical service providers
• Analytics and customer support services

We may also disclose information when required by law, to protect our rights, or to prevent fraud and misuse.

We aim to ensure that third parties handle information only for appropriate purposes and apply reasonable safeguards.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, misuse, or disclosure.

However, no online service or electronic transmission can be guaranteed to be completely secure. You should keep your account credentials confidential and notify us if you suspect unauthorized access to your account.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, maintain accounts, provide customer support, resolve disputes, prevent fraud, and meet applicable legal or accounting obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, where appropriate and legally permitted.

8. Your Privacy Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information where deletion is permitted.
• Withdraw consent or opt out of marketing communications.
• Raise concerns about how your information is handled.

We may need to verify your identity before processing certain requests. Some information may need to be retained to meet legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before sharing personal information with them.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information without appropriate authorization, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable laws.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

Business Name: Pothik Bazar
Website: https://www.pothikbazar.com
Email: info@pothikbazar.com
Phone: +880 1922-350914
Business Address: Suihari, Sadar, Dinajpur, Bangladesh

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Thank you for trusting Pothik Bazar.

Pothik Bazar —Everyday Finds. Extraordinary Value.